Hello. Can you help me please ? Ticket kraken 626236 : i made a deposit the 31/08 with the SEPA method but I forgot to specify the complete reference code. My deposit is missing. Thanks !
Hello, Please use the form mentioned by Dargo to escalate your ticket.
Please also note that Dargo will be introducing me the next time he is on Bitcointalk.
Confirm that @Kraken-Septimus works for Kraken. But to be safe you should only provide either your ticket number or public account ID (found under settings in your account). This is all we should ever need or ask for.