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Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
URSAY
on
15/05/2013, 17:20:23 UTC
Quote from: kamizie on May 15, 2013, 05:17:50 PM
Quote from: Gareth (BitInstant) on May 08, 2013, 05:17:12 AM
Quote from: kamizie on May 08, 2013, 04:56:06 AM
Hello Bitinstant Supporter,
I placed this order on Apr 29 2013
https://www.bitinstant.com/order_status/8a863e96-2d5a-465c-bcb0-510d96d23e58
It said
Mon Apr 29 01:31:12 2013 0a1711c8-81ec-48b3-8c37-e3521e3cbcd0 Serious error occurred
I opened ticket at bitinstant.com/contact and received email review my case but it hasn't been solved until now.
This is my case
https://bitinstant.assistly.com/agent/case/3083
, I can't see because I not bitinstant.
Can you take some time to review again and resolve it.
Sorted
hello, I know you sorted my order but now is more than a week and my order has not been processed. How long do I have to wait?
It appears your order was executed on 5/8 and sent to
toanpham2105@gmail.com
Please check your spam folder.