Post
Topic
Board Pools
Re: [80+PH] KanoPool kano.is 0.9% PPLNS US,DE,SG,JP,NL,NYA 🐈
by
NomadGroup
on 06/09/2017, 21:44:37 UTC
Hi,

Been with Kano since about May and love the forum chatter.

I have an S9 and one of the hash boards has gone west. It still powers on but fails to hash. The other two boards are fine.

Bitmain Hong Kong say send the full miner back and they will repair it. I live in the UK so that will be expensive, plus I lose the hash power of the remaining boards. I contacted Bitmain Warranty Colorado,USA. They say send the board they will repair for between $90 and $300 depending on the problem, and give a (massive  Undecided ) 30 day warranty!

Does anyone have any experience with this outfit?

Thanks,

G.

I've had 3 S9's which broke during the warranty period, out of 8 that I bought and I had to send them back to China and pay like $80 for each shipment by EMS (that was the cheapest option in my region) DHL and UPS wanted like $160!!!  And then I had to wait for a couple of weeks for them just to confirm that they have received the packages after they were delivered.  Then I had to wait another month or so to get them back!  

So if you live in the U.S then I think the Colorado is your best option. I don't think that they'll charge you $300 for the repair as long if the whole board isn't Fried.  Besides you won't be left with no hash at all for a few months. And the hash that your 2 working boards put out will make up for the money payed for the repair of the third in less than a month. Smiley

I just lost another unit 3 days ago because another control board went out and just ordered 3 more control boards from China, couple for replacing and one to keep just in case. The control boards seem like the weakest part in my miners, I think they burn out when the electricity gets shot of and on too often.  It is the 3rd time I'll be replacing one on my miners. Sad

Good luck repairing your unit!  Wink