Hi all ,
Guys I know you have your serious debates in here but I have to post this feedback here.
Just deposited some BTC today and mixed the chips then I decide to
leave them for a while so went for the voucher option (as always).
After few hours (through Tor) I've decided to enter the voucher code to
check them , however it kept saying ''This voucher is invalid or already
redeemed.'' in the end I managed to get access through mozila after many attempts.
I just fought might be an error and decided to leave for a bit longer so generated another voucher code.
And again I've tried to check the voucher code and nothing worked , link through Tor was so useless.
After many many attempts and few good hours I managed to get in with the same code and withdraw my chips .
I always had really good expierence with ChipMixer and everything went smooth however this time something wrong is going on so you guys have to fix it.
Kind regards,
No idea why this is the case.
So your problem was that the voucher code did not work in Tor but worked on firefox?
If that's true then i would suggest talking to the support team. This is probably a serious issue as Tor will provide much better privacy for regular users/whales compared to on the clear net. They'll fix it for you, if it isn't just a problem on your end. But anyways, at least you got your money back eventually.