I created an account on ore.bz and made a deposit of 0.2 BTC about 3 weeks ago.
I had 2FA enabled and decided to leave my coins on the exchange. My iPhone doesn't work anymore (simply won't turn on). So there's no way for me to withdraw any coins without having the 6 digits from my authenticator app.
So i created a support ticket and tried to find some help. But the team keeps ignoring me for days! Not a single reply.
Beware of this exchange.
You can try to make a scam accusation thread in the scam accusation section and that brings the more attention by other person in your case and that will be better to give an awareness for anyone about that.
But is it your fault? It seems your 2fa already removed from your phone.