Good day community friends, can anyone help me out regarding my problem in logging in to my cryptopia account. The problem is I have been trying to log in for days now but I am always ask for the verify twofactor, but when I check my yahoo mail I did not receive any mail that contains the codes. I have been contacting there support but to no avail.
If you changed your email address via support ticket, while having 2FA email enabled, the 2FA will get sent to your old email not your new one. You'll need to email their support team to get your 2FA reset.
Thanks bro, I emailed them again for it. I do hope they reply. I do hope I recover my coins.
They are not replying these days to support tickets and if your email address is right and you still aren't receiving any mails, try to reset your password and check if you are receiving that password reset email. If you are, then your 2FA also should be sent to that eail else there is a problem with your cryptopia account. It's better to use gmail accounts rather than yahoo.
Nope, it hasn't. All my coins are safe and it was a problem of their server changes.