So, why did you have two accounts? You know that having multiple accounts is against the Bitsler TERMS AND CONDITIONS found at the bottom of the website and may result in both accounts banned, right?
"14.2 ATTENTION: Having more than 2 accounts is strictly forbidden(by person/IP/house/family). If you are found to be in violation of this rule all of your accounts will be blocked and any funds in them will be forfeited."
If I read those rules literally, the OP didn't make a mistake. He had 2 accounts, which is allowed, since
more then 2 accounts is stricktly forbidden, and will lead to accounts being blocked.
So OP does have a valid point.
However, I am very sure that Bitsler does have good reasons to do this, so we should wait for their answer.