I already sent them a proforma invoice provided by friedcat but they did not accept it.
to bad i am loosing around 700usd a day because of this problem...
for me dhl never again.
What do they want? I don't have email conversations for most of my purchases. What do they expect you to produce?
They want a comercial invoice, and proof of purchase i suppose.
I really cannot understand this, since everyone else got their blades without problems.