A day later and I'm still stunned. Hopefully will get refunded to Paypal today and put Butterfly Labs into my rear-view mirror.

 Your list is pretty reasonable, PL. Instead of BFL being reasonable, they now have one pissed off former customer who is even angrier than before, and two formal consumer complaints against them with various government consumer protection agencies.

 As tempting as it is to use some of my industry and media contacts ("Hey, know about Amy's Baking Company ? Boy do I have a similar tech-related story for you...") to shed way more public light on this insanity, I'm just not "that kinda guy". Yet.

 This case should serve a chilling cautionary tale.

 All I wanted was my BFL product and not be constantly lied to. Guess I expected too much.