hello kshadr

Thank you for reaching out to us.
Yes we have a userguide https://getpimp.org/guide2/ here the things are explained.
We are currently working around the clock to simplify everything so you can find and get your rig up and running.
As for the working confs well all the default implanted confs (best used first time to see if your rig is setup good on the hardware side before changing it to your own pool and settings).

On the question about the no permission well please login to your account at getpimp.org and then ask the question then you will have the permission.
Also for this one same as above we are working on a way to address this as well.

join us at discord for more direct help https://discord.gg/grCbFsA

To answer the question of your rig underperforming i would like to know  what version you are running what cards you are using, this is easy done by sending us a helpme link more info on this is also found in the userguide and on discord by typing !helpme .

To say something is unsupported is not something i would agree for there are many ways to get support the fastest way being discord and type !support then the support team will be alerted and will contact you in the chat to help you with your problem to get you mining once more.

The nicehash Auto Switching is at the moment not a thing at this time do to the fact that this is restricted to the sgminer we will make a guide on how to do this as soon as possible , other great miners like claymore don't support this unfortunally

To sum it all up to get the best support is following the guide that is in place on the site at the moment and on the miner by typing newpimp also please do watch the vids that are there to get you mining the easy way

with kind regards,

dbct