It's easy to complain but it takes time and some thinking to reach out and seek help/clarification. I've tweeted https://twitter.com/IamRohitKGupta/status/909677493275127808 to @DGFTIndia, @SureshPrabhu and @RBI. Let's see what they have to say about it.
Edit: I've encountered several problems while getting IEC and travelling in trains and @DGFTIndia and @SureshPrabhu (Ex-Railway Minister) helped me through all of tweets that I tagged them in. So I really think & hope that they'll respond.