Delay is one thing and no reply, communication is another thing.
I guess the joke is on us.
Benson is chilling on his island, enjoying all his lambos.
In previous phone calls, they had told that they will give us our BCH, the exchange just has used all our BCH for their lambos and island.
It is the fault of us people of India that we have given high place to Coinsecure.
This should haunt them.
Coinsecure has been facing delays in its operation for quite long time now. One thing is clear though they are one of honest people in bitcoin world. With that said, customer support is still lagging more and more.
Hopefully the explanation from Benson would help their customer like us to understand what is going on and what to expect. AFAIRC Benson has already put notice about moving coins from coinsecure when bitcoin-cash was about to kickstart.