The user could not prove his identity when asked. We have to assume he sent in fake documents.
OMG

, I didn't want to send any IDs for 4 months because I never did to any casino before just want to play anonymously! finally after 4 months fight I decided to send and now instead of veryfying me you are saying its fake, just perfect-final excuse! the only fake is your
company without license AM I WRONG? if not, send me your license information.
Anyone can help? who is their licensor? do they have any? if not please confirm also.
let me give you my idea. why not take RHavar or any other trusted member and let him check if you have send them the correct ID and lets say who is lying. it should be an easy task to get justice here if both sides agree to work together with the neutral mediator
good luck for both sides but I really would like to see this cleared cause I am also a customer at fairlay