Re: Pathetic support experience from Coinsecure

Quote from: psrinuhp on September 21, 2017, 12:04:03 PM

Thanks!!! . Now they have added amount in my account.

Quote from: Benson Samuel on September 21, 2017, 11:45:43 AM

Quote from: psrinuhp on September 21, 2017, 11:05:26 AM

7 days completed still not added amount to my account & no reply from them.

Quote from: Blackshadow007 on September 18, 2017, 01:45:50 PM

Quote from: psrinuhp on September 18, 2017, 08:52:46 AM

Yes, I am facing this issue. recently i have transfer amount to coinsecure account. its been 3 days still now its not added to my account (transaction id 725807034465) & i have sent mail from registered mail id .. no response.

Quote from: baristor on January 27, 2017, 08:18:23 AM

also the deposit times is sometimes instant .... sometimes it takes 1-2 days... now waiting over 14 hrs to confirm my deposit.

Anyone else got this issue ?

You are not alone in this .. there is deposit delay going on currently in Coinsecure and i guess they has backlog to complete possibly . Mine also pending from Saturday and still waiting .

Can you PM me your user email? the backlog is definitely not 7 days old for deposits.

7 days before I made a deposit, even that is not been cleared, pathetic is a smaller word for your service. I thought I might had entered a wrong transaction number made another deposit request with correct number still nothing. And the worst part your customer care doesnt reply to the calls and remove the contact us option from your site that is of no use 4 mails in last 7 days still no reply. I understand the load n other stuff( real or just excuse). You guys are just sitting on our money.PERIOD!