Report it to customs, shut them down for a while.
I don't think that would do anything considering it has gone through a distribution center for pallet breakdown.
Also maybe it was just some shitty employee, trading in his old gear when no one was looking... a lot of unknowns, have you emailed any of the support emails or contacted Steve Mosher through the forum for answers?
That said, safe bet that since Canaan is providing full OEM warranty on these it also means the miners must remain in original packaging - especially the heat-sealed plastic wrapper - until in the hands of the end-user. That is only way to help prove the miners are not um, per-owned. Since so far it seems these were sans bags...
Once Canaan starts looking into this and comments it is going to be VERY interesting. Until they do is best to start minimizing speculation and finger-pointing until more is known.
But still
