I just wanted to update this thread to let you know that last week I received 19 of the 20 units.   One was damaged, or lost, by Fedex and Lynn is working with them to put in a claim and send me a new one.  I will be configuring all 20 up next week.

Has anyone had any luck getting a SSH root password?   



Bottom line, as others have said, work with Lynn and Ivy via Skype and be patient.  Despite all the oddities they do come through.