On October 4, 2017, the following will be delisted: INCNT, BCAP, ROUND and QTUM. Please, withdraw your coins.
Please check ticket #12924. Working with enjoy on your exchange for several years already, but solve my problem or give advice.
I think Liqui support will not answer your support tickets here better try to send support tickets and direct ask them in the telegram channel.
Right now for BTC withdrawals, they are taking 2- 3days time for withdrawals.