Re: CRYPTSY stopping withdraw locking accounts without notifying users! Class Action
... I find it rather incomprehensible that the class action did not hire people in the know of the crypto-world. ...
Hello rosmo01,
I sent them an excel-file with more than 2800 transactions.
I put it in a table like they wanted: cryptocoin, date, amout (only this worksheet has 39 pages, it is insane to send this by snail mail)
and additionaly for each coin a extra worksheet with transaction id for each transaction.
Screanshots as of end 2015. I added every transaction with the help of blockexporers for every coin.
And they write me that I did not send them sufficient evidence.
I have also an email from them where they write me that they got the email and all the files.
I am realy angry.
This is why we realy need bitcoin and blockchaintechnology... You can not trust these people.
Good luck,
Zorro
That is an amazing number of transactions! I hope you didn't loose too much!
That said - it seems they handle the claims very randomly and inconsistently, and I also have now clue as to why they do not tell us what exactly is missing/why the documentation is insufficient! Where is the assistance in getting it right?
And why did their initial claims process accept documentation by email and not anymore? Very inconsistent indeed!
Their initial information states that "account statements" are accepted documentation. Traditional fiat banks do issue that, but in more and more countries only available when you are logged in to the online account, so not sent to your email address of choice - I don't know of a single crypto exchange that issue account statements, so how are we supposed to give them that? That leaves screen shots as the only remaining accepted documentation. Not a single mention of wallet address and its inherent privacy that only the holder has the private key to, and furthermore backing up the incoming and outgoing transactions. The only problem for me was that I never deposited BTC, so I don't have the Cryptsy BTC address, but the withdrawal confirmation email has a unique and short lasting ID, date and wallet address and amount which can be validated against that address and your transaction history of that said address.
Nothing of the blockchain nature is accepted as documentation, and this is why I have doubts as to their competence. A screenshot can be falsified in so many ways.....