Mro..that is pretty annoying, seems like they should at least make a refund to you in bitcoin. They do have those new low limits 250euros though, and need to stick to some new regulations. I would try and get a document with your address, there has to be SOMETHING you can get with your name and address on it, a cell phone bill, bank statement, maybe get a lil creative with adobe? Good luck. I have seen lots of complaints but most are from non verified members. So it seems they are just playing tough, but not 100% scamming people.

I am new to ADVcash and recently made an account and plan to use  it a lot. I have just verified my account and have the plastic visa on the way. I have a few questions for people who are long term users of ADVcash

1. should I be safe keeping a high balance on there? 5 figures? I read about a plastic card getting skimmed, and cloned, but read only load money onto your visa right as you need it, dont keep a balance on there, but what about in your ADVcash account? (I see exchanges who trade it have  big reserves 100k+, so maybe its ok? but wanted to hear from you guys)
2. I see on exchanges and lots of places where big traders will pay a premium (~3%) to trade their ADVcash USD for your bitcoin, any idea why that is?
3. I saw some changes to the wavecrest mastercard oct 15? do you think this will affect anything? Would they replace the card for free? Would hate to pay $50 (express tranport fee) for the mastercard to only get it deactivited shortly after.
4. I realize there are limits on the virtual and plastic cards for non verified members. But are non verified members able to send and recieve ADVcash wallet to wallet transfers unlimited without being verified?

thank you