I always knew this things will happen especially with the unknown so called exchanges that come up in recent time and will vanish taking the money or will suspend the account when the dip takes place and when you actually want to buy it you cannot buy it because they will not transfer money etc. Also their company name includes software and they are into bitcoin business?
Right on. You live n u learn.....
Another awful MAJOR MESS UP of theirs is that they give you wallet addresses of different cyptos in your account. You think you are in control of them esp. for 3rd party transfers. But lol.
For example, countless times have I tried to send ETH from my primary secure wallet to the address they provide me to store ETH in (in my bitcoin-india.org account). Upon checking blockchain ledger online to view the newly made txn, I see no records whatsoever! Upon contacting their customer "support", 10-90 minutes thereafter, some random address stores it in my bitcoin-india.org wallet. Same goes for outgoing transactions. Same goes for XRP, BTC and who knows which other cryptos that they offer. This is just ridiculous!
Too many valuable resources I have lost while dealing with this crappy service. Namely time and peace of mind.
Eff em' henceforth.
BTC HoDl Strong! BTC