hey mate my ethereum didn't get deposit because the wallets addresses were changed, i didn't know ticket # 13004 thanks and cheers
I had the same problem, for deposit Tokencard 8 days ago.
Please check my ticket #12867. Deposit not logged in because wallet address commonly used has been changed without me realizing. I just found out the change of address after making a deposit.
No response from freshdesk for 8 days, No response from telegram, No response from email, No response from PM I've sent,
VERY BAD IMAGE.