Has anyone received any support from Liqui lately? It seems like they have been just ignoring everyone's ticket in the past month and aren't looking to help at all.
I recently sent 4 ETH from Liqui and got a transaction error that is is out of gas and the transaction was cancelled. The ETH should be back in Liqui's balance but they aren't crediting me back similar to your situation.
Ticket number #13159
https://etherscan.io/tx/0xc786796b23cf4d9d7659ec554386ef91c695ca0f1deb581535d4267a065ee95d