After 45 days of waithing, today Canaan officially rejected my order from 13.08.2017 and closed my ticket for BTC payment details:
Canaan
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Hi roser,
An agent just replied to your ticket "Re: Note added to your Canaan order from August 13, 2017" (#76496).
The reply message:
I am sorry that we were not able to fulfill your order. When we re opened the store we had a huge surge in orders far beyond what we could supply.
We have recently opened a distributor in the US and they will be getting stock shortly. You can contact them here
https://minerwarez.com/
In the future we will be adding more distributors around the world to handle small to medium sized customers.
We apologize for any inconvience
Steve
steve@canaan.ioTo view his reply or add additional comments, click the button below:
View Ticket
or follow this link:
https://canaan.io/ticket/re-note-added-to-your-canaan-order-from-august-13-2017-10/Regards,
Canaan
Canaan
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Hi roser,
Your request (#76496) has been closed by Lily han.
Regards,
Canaan
So, I can only say:
"Thank you Canaan, for the best customer experience ever!"