Post
Topic
Board Hardware
Re: Avalon A7 announced
by
roserbezov
on 27/09/2017, 21:15:13 UTC
After 45 days of waithing, today Canaan officially rejected my order from 13.08.2017 and closed my ticket for BTC payment details:

Quote
Canaan
##- Please type your reply above this line -##
Hi roser,
An agent just replied to your ticket "Re: Note added to your Canaan order from August 13, 2017" (#76496).
The reply message:
I am sorry that we were not able to fulfill your order. When we re opened the store we had a huge surge in orders far beyond what we could supply.
We have recently opened a distributor in the US  and they will be getting stock  shortly. You can contact them here
https://minerwarez.com/
In the future we will be adding more distributors around the world to handle small to medium sized customers.
We apologize  for any inconvience
Steve
steve@canaan.io

To view his reply or add additional comments, click the button below:
View Ticket
or follow this link: https://canaan.io/ticket/re-note-added-to-your-canaan-order-from-august-13-2017-10/
Regards,
Canaan

Quote
Canaan
##- Please type your reply above this line -##
Hi roser,
Your request (#76496) has been closed by Lily han.
Regards,
Canaan

So, I can only say:
"Thank you Canaan, for the best customer experience ever!"