You won't get a response. They have a 15 year old fanboy on here who buries posts and thats about it. I'm too poor to have the exposure some of the dudes on the last few pages have and thank Christ for that. I think the one dude lost over five BTC and nothing but snark from LBC? Wow...
There's literally no excuse for them to have "Trump Bombs Syria" in the current events feed on their webpage, and they know that, so they dodge and blame "typical BCT users" for their glaring failures.
Gotta agree with you on this one. The platform shouldn't try to be netflix first of all, and especially if they aren't going to do any work to implement it or even curate it that tiniest bit. They would do much better off with a simple database of tagged content, and just encourage good tagging...