You?ll notice Kraken charge a 0.00500 ETH for withdrawing ETH. Ignore the transfer fee. Electroneum Ltd. will absorb this charge and issue the full amount of ETN including any bonus.
This is said in your Kraken guide. However, I just transferred a small amount of ETH and the 0.005 ETH were deducted. It is only a small amount, but I'm nevertheless a little upset. Can you explain why that is? Many thanks in advance.