Can you please let me know in a PM what email address you used to contact our support?

We respond to every single ticket we receive and our support queue is currently empty, so there is a good chance we responded but your email provider sent it to the spam folder.

As for PSN cards, we have had supply issues with these but are doing our best to process them as quickly as possible.


As mentioned above, we have been in business for 3+ years. During the week we have multiple full time staff to process orders within 2 hours, however during evenings and weekends our processing times are delayed and we do not process orders through the night. Physical cards do have delays, and may take 5-10 business days to ship out simply because we have such a high volume of orders right now.

Glad to see you got your card, and would really like to track down your ticket so please pm me your email address.