Post
Topic
Board Service Discussion
Re: HASHNEST Discussion and Support Thread
by
bubolino
on 05/10/2017, 17:42:42 UTC
Hi guys
I've reset my phone and my google authenticator app uninstalled. I installed it again and binded it my google account.
But there is no other accounts in the app anymore ! how do I recover them ?! I need my hashnest account there ! how can I scan the QR code again ?!
Please help

Thanks
If you dont have a backup of the app or a backup of the secret key you can't get anything. UNLESS you also put your phone number in on the site, then you can get them to reset it that way (try doing it in the settings and then contact their support@hashnest.com email account).


true but don`t expect to receive answer form hasnest they have ZERO support and they never answer but  nothing is cost you  to try