There is no reason for people to say I made a mistake ,I just moved my coins there to do a transaction and I thought if there was some problem they wold help.And there was becasue the email was closed.How cold they be active for 4 years and then be trying to rob  the users and nothing happens with the govt.This is why I think this site is controlled by the FBI or the new world order forces that only want to spy on the people and work to steal and damage.
They hide their address anyways it is a  shell company made in deleware with the owners hidden by the FBI lawyers.In case you are not aware the fbi used to operate a website selling child porn look it up.Their support uses aliases and they steal much money from the users and nothing happens.How can this be happening if it is just a regular company? The fbi should be raining on them with problems but they do nothing.They said they would fix the account by disabling email verifications so I could move the money I just have to send in the id scans they wanted.I did that and they now will not respond or fix the problem.This shows they just wanted to collect information but not actually fix the problem!!

130 k USD !!!!!!!!!!!!!!!!!!!!!!