The FAQ does not answer the points the article is critizing.
Anyway, the article addresses the bad website. The article is right on this. The website could be improved. But, there are some ICOs which does not offer a good website either. In addition, Reggie gives a lot of information on the progress on YouTube which is very good.
The only thing which puzzles me: Is the team really so small?
You don't have to have a large team these days. It's called contracting or sub-contracting.
Reggie finalizing a deal with a top 10 stock exchange will do more for the price of VERI than a fancy website. Where do you want him to put his effort?