My problem is not that I think it's a scam, I don't think that, my issue is that it was clearly their fault for not considering the block time issue. Their (written by them) directions clearly indicated the time was 9:00EDT for stage 1 not 9:02EDT. And then one hour exactly for stage 2. Further, they were asked point blank - is it based on block or "real time?" His response was "real time." So what is one supposed to think? Real time, which only further supported the clear directions that were written by them. And then a last minute announcement in their slack channel that quite a few of us did not have access to because they were not accepting new requests.
My time stamp was 1401:44 and I still ended up in the 25 block. One second, and I would have been in block 26.
But even that, I understand mistakes happen, but instead of taking responsibility and admitting it was their as well as trying to make it right - they chose not to. As a president of a company and having a board of directors full of CEO's from Harvard, Dartmouth, etc. I can tell you first hand, there are always ways to make things right. This was not it. So from my standpoint, all I see is poor judgement, bad decision making and a lack of fortitude, which are not the traits of a CEO you want running a company you are invested in. And trust me, there were a lot of bad decisions made along the way starting with the piss poor return policy.
So as far as I'm concerned, the whole thing was horrendous and I will not support it and if asked about redpulse, I will give my opinion. Personally, I think they screwed a lot of people over and they had a chance to make it right - and they chose not to. And that, rests on the shoulders of the CEO.