I will not hurry to make you scared about that you were scammed.
This Xiang gao courie should have a web site, try to search there if you still didn't and write to their support that should be on their site.
I oftenly ordering on Chinese sites different staff and in 50% the track-number just can't be followed and in time I always get my order. You should also wait those days that is necessary for delivery, they usually write how much days it is going to take when you chose the way of delivery.