While I don't know very much about the fairness stuff, I do know that the negative attitude expressed by CasinoSupportTeam toward another poster makes me not want to give the site my business. Seriously, you're trying to sell something, handle your critics with a little more class if you want to increase your customer base. Hint: Good support teams don't accuse critics of being butt-hurt.

What if I have a legitimate complaint? Will I be blown off and insulted, as well? Better I don't put my money on so I never have to find out.