If anyones curious, BFL also canceled my order after sending a demand letter asking for answers. Frankly if a company is only willing to respond to people who complain by canceling their orders after holding their money for a year then they can't be considered to honest or reputable. I'm glad they gave me a refund and I hope they continue to fail. I urge anyone with a recent or not so recent order to get a refund. Their actions are unconscionable and anyone placing an order today won't see anything for a VERY long time.