I tried to withdraw ETH from exhange several days ago. The amount withdrawn was removed from the balance but never arrived to destination address. In the transaction log I see:

The sum is minimal and I don't care about loosing it, but still it would be nice to hear official comments what is that.
Try asking a question in the help center
https://help.wcex.co/hc/en-usIf you get an answer, please let us know here.
Thank.
The website is bland. There's nothing that would make someone try to use the things that are on the website.