I suddenly can't login using two-factor auth (error: "Invalid verification code") . It's been about I think 20 days since I last logged in.
I made a lot of transfers in the past which all went well, but I am worrying right now. What is going on?
Its fiat I have in my account, no btc's.
I synced my phone to time via the authenticator settings, I retyped the code, the first time it wanted to go in my account and it started the "cloud....." loading page, but than it went back again to the login page.
I retyped it numerous times (100% certain right codes), my other two factor site just work all well so it really buggers me.
What is wrong? I didnt got any email from bitstamp on what so ever (no withdrawal), but still worrying it being hacked...
Pls help me out here
I made a lot of transfers in the past which all went well, but I am worrying right now. What is going on?
Its fiat I have in my account, no btc's.
I synced my phone to time via the authenticator settings, I retyped the code, the first time it wanted to go in my account and it started the "cloud....." loading page, but than it went back again to the login page.
I retyped it numerous times (100% certain right codes), my other two factor site just work all well so it really buggers me.
What is wrong? I didnt got any email from bitstamp on what so ever (no withdrawal), but still worrying it being hacked...
Pls help me out here
No problems here. Contact the support.
I send an email to info@bitstamp.net.
Cant make a supportticket ofcourse right now
No answer though, waiting for them to reply. And fingers crossed my account didnt got hacked.
Update:
I got quick responses from Benedikt en Marko (via bitstamp ticket system) which im grateful of
Though my account still hasnt been unblocked
Its been 11 hours since my last reply to their request. I thought it would be done (at first quick answers but when the change has to be put through it lasts) but now Im still worried it being hacked.