You wrote that to smear  didn't you. It's not hard to tell when people publish crap like that, knowing perfectly well no support staff are ever going to read it because they are Russian and don't read english posts let alone on forums.

People with genuine support issues should be smart enough to figure out how to contact the Russian support staff seeing they are on WEX every day in  Russian chat.

But I presume you are just trolling, hence the caps and bad grammar, and not really interested in solving genuine support issues.