This just happened to me ..

My fault for not enabling 2 factor on this account .. I am pissed..
Security is paramount for every user and it is always in their hands. Enabling the 2FA for an account helps to build the security of an account further and all these settings should not be overlooked. I hope you have learnt your lessons now and so sorry for your loss. However, some of these exchanges though, why not find a better alternative like bittrex?