Did you receive your BTC?

I am having the same problem with Crypto trader; 30 hours after my withdraw request and still nothing. Oddly the transfer from them to me is showing in the BTC Explorer but has had no confirmations in the 24 hours+ since it was created. Anyone have any ideas on this? I thought it took anything from 10 minutes to a few hours to do a BTC transfer once it had been submitted. I guess I need to read up more, but never had this issue before.

Cheers