If you created with the CLI wallet, it should have printed the seed text on creation. It's highly recommended to always keep a copy of these backed up away safely.

Try to restore the wallet from keys (retrieved from CLI running viewkey), or speak to rishabhrpg / newcoindev1 about correct procedure for the wallet hang.

DM me your address to confirm the total paid out by pool - it pays out every 60sec so there is rarely anything pending.