Very cool. Thank you USRAY. I'll give this another try. I did get my previous issue resolved and have had success with Bitinstant before so I believe i should give you guys another chance. Thanks for the quick response.
Our systems are updated to handle more customer volume. We also have more employees to handle that volume. If you do have an issue with your order (unlikely) then you can log it at bitinstant.com/contact and I'll have eyes on it right away!

ok well I just gave it a try. I did a deposit to bitcoin address and it's not there yet but it's only been 30 minutes. I'll keep my fingers crossed I guess. I really am not sure how long this way takes but i guess i will find out.