I'm really sorry to hear this!

DoubleMyCoins.com is a newly opened site that does the same thing. There is a warning about only sending from a wallet that allows incoming transactions.

MtGox has a ton of issues to worry about, like security, lawsuits, regulations and more on top of trying to run their business. Please understand they have tens or more like hundreds of thousands of users, so it's a bit hard to give each issue priority