WTF is going on with Bittrex?

They forced me to upgrade to basic in order to be able to withdraw, but when entered all the info, I got 'no public record match' (whatever that means), so they're asking for a selfie with id.

There's no way I'm sending my id to such dodgy company, so asked them to either upgrade me to basic, or close my account and return my funds.

I think I'm done with centralised exchanges...