Post
Topic
Board Hardware
Re: KnCMiner Openday
by
kevcoins
on 30/05/2013, 07:54:43 UTC
after the queue we need to pay and this is the most risky part. what guarantee do you have that it will be delivered in September 2013? what make you so sure you will not end up liked butterfly? You are not showing Jupiter or Saturn Asic Mining hardware prototype, but expect us to make payment? Mars FPGA Prototype is for Mars FPGA Mining sales, not for Jupiter or Saturn because this are ASIC Devices and you even claim of a 28nm asic chip.

The main reason we can maintain our deadlines is that we are using ORSoC who have been producing devices based on FPGA's and various types of ASIC's for over 10 years. our main competition are new to FPGA and ASIC devices, ORSoC are not new. we specifically chose them as a partner so we don't suffer the same issues that have plagued our competitors.

Having said that, if you want to wait to pay until after you have seen a fully working prototype of Jupiter you are more than welcome to do so.

Sam  

Thanks for the replies. Could you please let us know under what terms and conditions will the customers be preordering?

What about refund policy?

Do we have any guarantee on the deliver date? With guarantee I mean that if the units arrive later than. 15th October (for the first 500) you refund 50% of the preorder amount.

Yes we definitely need money back guarantee and refund. September 30th is the deadline for product completion and shipping. Anytime later, buyers can choose for a new agreeable date or a FULL refund. Yifu has mentioned that he really can't see anyone producing a 2rd generation/28nm at this point in time 2013 and he stated that end of 2014 he will have the new gen chip, I hope he knows what he is talking? We need buyers protection and not end up like butterflies. Wink

We see no reason why it cant work like that, the only addition I will add is that the refund will be 100% with the order cancelled, We wont be offering a discount/refund and still shipping you the boxes. Refunds are offered up to the day of shipment of your order.

Above all else we will be fair.


Sam



We need this protection because Butterfly took our money since June 2012, many of us order the single 60gh/s miner and none received them, except for some developers and they are still shipping drip by drip of the butterfly 5gh/s Jalapeno from last June 2012 order. I suggest if you can be 100% confident that you can shipped in 4 weeks to 5 weeks after collecting payments many of us will do the order. The problem is the waiting period that everyone is so concern and worry. The best way to proceed is always show your working and functioning Jupiter and Saturn prototype asic miner and later on in about 5 weeks later you will delivered to them the ASIC MIner as promised. This make everyone happy. No body want to wait 4 to 5 months with all the money tie up at your end because they know they can get some avalon chips in 8 weeks and another week to assemble and they you go a working asic miner. We can guarantee if you could provide this kind of service your business will be good. Smiley