afraid to log into my account....there must be a reason why they are doing that...
I was too earlier today and when I eventually did was met with this terribly misleading message (if you have a pre-August account it seems):

They say you can't withdraw if you're unverified (which I am as I refuse to put in personal details into crypto related stuff except as a last resort) but that's not quite accurate, for me at least. I successfully withdrew my BTC balance there without putting in all those details just shy of DNA samples and though it did take a while, it's fully confirmed in my wallet. If you see that it wouldn't hurt to try.