Post
Topic
Board Pilipinas
Re: Coins.ph Official Thread
by
eye-con
on 18/10/2017, 04:24:01 UTC
Hello coins ph i am getting this error "Sorry, Security Bank encountered an error while processing your eGiveCash cash-out (#71e23ba6). Our support team will get in touch with you once we've clarified the issue with the bank, or you can contact us at (+632) 631-6234 / help@coins.ph"

Yet my money left my wallet. Kindly Please fix this error thanks.

Chat mo lang sila regarding jan & i sesend din nila ung 16-digit & passcode.
For sure maaactionan naman yang problem mo kasi na experience ko na dati yung nag egive cashout ako tapos biglang wala na pala pera yung atm pero nabawasan naman na yung pera. Mga ilang araw din bago naayos agad at tumawag ako mismo sa Security Bank about the matter. It's better na direct din kay Security Bank para maayos agad para tapos agad.
oo pwede naman dumirekta sa security bank, pero sa coins.ph kasi ginawa ang transaction so sila ang magiging channel para maayos ung issue, message lang ung support maaayos yan agad agad. mabilis naman sila mag reply e.