I'm having issues with Poloniex and I'm really tired of this cruelty.

I'm not able to access my verified account since 34 days and I really don't know what to do. My account is locked without any explanation or warning.

I created a ticket on Poloniex support system using my account email address but I didn't hear from them for 34 days.

During last month, I tried to send them a couple of tweets and send a couple of messages through their support system but nothing changed.

I sent my photo ID, photo, passport as an attachment to the same support ticket just to speed up the process and it did not change anything.

I got 1500 LBC on my account and it is really frustrating. There is nothing suspicious with my account, I'm just a simple miner who mines LBC all the time. I don't even trade regularly. 1500 LBC is not really important since its just the sum of my four-day mining.

I believe every verified legal citizen from all over the world deserves an explanation about their own account status. It is ok to suspend illegal accounts or suspicious accounts but it is not acceptable not to give a proper explanation.

What do you suggest? What should I do? What can you call it if it is not a fraud? Poloniex is just a crypto mafia and I just wanted to tell other people what happened to my account just to create awareness about Poloniex. Please just stay away from this exchange and use a hardware wallet.

Best wishes,