Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
Ciao Pigi, of course you know Bitcoin and Bitcoin Cash are two separate currencies, so if you send Bitcoin to your Bitcoin Cash address, or vice-versa, your wallet won't receive the transaction correctly. 
I think that Kraken staff will need to manually sweep the funds from the incorrect receiving wallet, into the correct wallet.
Here's how: since you sent BTC to a BCH wallet, Kraken staff will have to export the BCH private keys from "your Kraken BCH wallet", and import them into "your Kraken BTC wallet" (recovering those BTC into your Kraken BTC wallet).
I think that Kraken staff will need to manually sweep the funds from the incorrect receiving wallet, into the correct wallet.
Here's how: since you sent BTC to a BCH wallet, Kraken staff will have to export the BCH private keys from "your Kraken BCH wallet", and import them into "your Kraken BTC wallet" (recovering those BTC into your Kraken BTC wallet).
Even if the user has mistakenly sent the BTC to a BCH address, I'm interested on how the kraken support will act (no response, transfer funds by adding an increased fee, etc...)
The user in the italian board has published the transaction: https://blockchain.info/tx/434f06efd0de5fa85447e2c4946e806aa719747217539890833f5cc45c9b223e
The transaction has 2 outputs, the second is still unspent, so i think that the blocked funds are currently here:
https://blockchain.info/it/address/14fYNe2SBiXxtG3xCq4dP1Jfhv49gihnuv
Kraken currently holds the related private key; I assume, by taking an additional fee, that is entirely possible for the technical support to recover the BTC.