About one week ago, i was asked to verify account at login and i did try, but when i uploaded documents, the page says next:
There was an error processing your documents
Please reload the page and submit your documents again. Sorry for the inconvenience.
When i reload, same message appears.
yeah same for me , I tried to verify my account before the disabling thing but couldn't do it cause they are using the crappy Jumio
I have seen many people complaining about it , they were asked to resubmit their photos over and over again without getting verified
also I asked support if it's ok to send them my photos and they do the verification for me , they said no and asked me to try again with Jumio
this is really ridiculous , users keep submitting their ID photos and getting no result at all