Post
Topic
Board Exchanges
Re: Liqui - withdrawals "out of gas" + zero help from the support (FUNDS MISSING)
by
Mirb
on 21/10/2017, 13:04:36 UTC
UPDATE!

After 23 days, liqui finally responded to my ticket:

"Sorry for such huge delay with response.
I'm really sorry.
We will check it."

I haven't received the ETH yet though, but they responded about an hour ago. I'll update you when I get my funds back.

The same response even I received a few days back and I too responded quick asking when they would credit it but after that, I didn't receive any email.Checked the liqui account to see if they credited the balance but it is still "zero".

It seems that many of us received the same reply the same time. They also solved the other tickets of mine the next day and closed them as duplicates. It really does look like they started to take a look into the tickets just now and they were just sitting there.

Also, yet we're still waiting for our funds to get refunded. It really doesn't take 4 days to rebroadcast a transaction or send them back to the original address. Just disappointing. If they really were that sorry about the delay they would take action after acknowledging the problem.