Is it a scam? No, but its a business model that put early investors and customers at a loss to pay for company mistakes while they still make a profit.
Great post. And it is nice to see someone who finally understands what the words they use actually mean.
I don't mind people being upset or mad. I don't mind people calling out Gigawatt for poor service and confusing information.
I get irritated when people throw the word "scam" around. That word has a meaning that most people don't seem to understand.
Your post seems spot on to me.